Return policy
Daily Rituals has a straightforward and equitable refund policy for its customers. If you are dissatisfied with your purchase for any reason, you can return the item(s) within 10 days of delivery, provided they are unopened and in their original condition.
It's important to keep in mind that the refund will be credited to the credit card used for the original purchase. Therefore, it's advisable to keep that card on hand in case you need to request a return. Additionally, be sure to follow the specific instructions and guidelines given by Daily Rituals when returning your purchase to ensure a smooth and efficient process.
Overall, it's reassuring to see a company that stands behind its products and provides a no-hassle return policy. This can give customers peace of mind when making a purchase, knowing that they can return the item if it doesn't meet their expectations.
HOW TO RETURN AN ITEM
If you would like to return an item, please follow these instructions: contact us at hello@shopdailyrituals.com to obtain a Return Authorization (RA) Number. No returns will be accepted without an RA Number. If it is determined that we made a mistake or the product was damaged on arrival, we will provide a return label free of charge. Repack the item securely in its original packaging. Write the RA Number clearly on the outside of the box.
DAMAGED ITEMS
If you receive an item that is damaged, contact us within 5 days of delivery. Please save the box and all of the packing material. We will provide instructions on how to send the item back at our cost, and we will exchange the item promptly.